Paige Ahead Healthcare Education & Consulting, LLC
I delight in process improvement, especially how we analyze data and then decide what action to
I provided editorial and content guidance for...
Data Sanity: A Quantum Leap to Unprecedented Results 2nd Edition by Davis Balestracci
In this session, discover what your data are telling you...
UNLEASH THE POWER OF PROCESS IMPROVEMENT
This interactive session is an eye-opening, no holds barred expose of what we are doing wrong with data and how to make it right. We delve deeper into the data facets of QAPI using real facility examples of falls, complaints and antipsychotic prescribing data from CMS.
Objectives
- Recognize the futility and unintended misleading effects of common analyses like bar graphs, trend lines, rankings, and benchmarking and more importantly, what to do differently.
- Demonstrate how process-oriented thinking is crucial to EVERY improvement effort. Ignore the process and your improvement effort will fail.
- Explain common cause and special cause variation, and how this knowledge transforms improvement efforts.
- Describe the third type of variation, human variation, and how it can render any data useless and make medical directors, administrators and managers lose sleep.
- Learn how to choose the right improvement strategy based on the type of variation identified.
Paige Hector