Paige Ahead Healthcare Education & Consulting, LLC

520-955-3387

520-955-3387

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    • Home
    • About
    • Nonviolent Communication
    • Services
    • PUBLICATIONS
    • Contact
    • PROCESS IMPROVEMENT
    • Your Life Your Choices
  • Home
  • About
  • Nonviolent Communication
  • Services
  • PUBLICATIONS
  • Contact
  • PROCESS IMPROVEMENT
  • Your Life Your Choices

Paige Hector, LMSW

Paige Hector, LMSWPaige Hector, LMSWPaige Hector, LMSW

Speaker | Consultant | Certified Trainer with CNVC

Speaker | Consultant | Certified Trainer with CNVCSpeaker | Consultant | Certified Trainer with CNVCSpeaker | Consultant | Certified Trainer with CNVC

Paige provided editorial and content guidance for...

Data Sanity: A Quantum Leap to Unprecedented Results 2nd Edition by Davis Balestracci

Discover what your data are telling you...

UNLEASH THE POWER OF PROCESS IMPROVEMENT

This interactive session is an eye-opening, no holds barred expose of what we are doing wrong with data and how to make it right. We delve deeper into the data facets of QAPI using real facility examples of falls, complaints and antipsychotic prescribing data from CMS. 

Objectives

  1. Recognize the futility and unintended misleading effects of common analyses like bar graphs, trend lines, rankings, and benchmarking and more importantly, what to do differently.
  2. Demonstrate how process-oriented thinking is crucial to EVERY improvement effort. Ignore the process and your improvement effort will fail.
  3. Explain common cause and special cause variation, and how this knowledge transforms improvement efforts.
  4. Describe the third type of variation, human variation, and how it can render any data useless and make medical directors, administrators and managers lose sleep.
  5. Learn how to choose the right improvement strategy based on the type of variation identified.

From Impairment to Improvement

This handout shows movement from the incorrect actions that happen every day in nursing homes to knowledge and actions that will be the unexpected catalysts for true organizational excellence.

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Change the Dialogue

This handout shows movement from dysfunctional dialogue that happens every day in nursing homes to dialogue that reflects knowledge of improvement statistics and the power of process-oriented thinking.

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Paige Hector

520-955-3387

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